I looked through some of your info in your dxdiag report, we don't even have similar machines generation-wise although they're both high-specced and users with higher-end PCs seem to be having the most issues as far as crashing goes. It's always at the same moment in the scene, causes a complete crash to desktop, event viewer/reliability monitor aren't giving me anything and I've done all of the same troubleshooting steps as you, give or take. Any advice is welcome.Įdited: attached a txt of the Similar issue with me, it's always during the same part, don't want to spoil you so I'll just say.the hallway scene after walking through the train near the beginning. Results are always the same, I crashed within the same few seconds during the same cutscene.

verifying the local files through steam.

fullscreen and windowed mode along with borderless.

turning off all but windows essential processes.

turning off my antivirus/malware protection during play.

lowering my graphic settings and trying different combinations.

rolling back said video and audio drivers to different points.

Reinstalling my audio and video drivers.

Restarting the game without a computer restart has me at 10-15fps and terrible input lag.

I'm on a PC laptop, and my game is consistently crashing during the same spot in the cutscene on the beginner planet when they discover the Jedi fighter crashed into the ship, it always does the same thing, Cal goes to wipe the dirt off of the wing, there's a break in the audio, the screen goes black, shows my desktop but audio continues for 3-4 minutes, during that time I am unable to do anything, then it closes out completely.

Jedi academy cutscene bug